Shut off the water supply to the urinal first, then flush or manually relieve pressure from the valve. Remove the cover or access cap. Identify the faulty part: common wear items are the diaphragm/cartridge, vacuum breaker, solenoid, sensor, batteries, and inlet screen.
For a manual or sensor flush valve, unscrew the bonnet or retaining cap with the proper wrench and pull out the internal cartridge/diaphragm assembly. Inspect for cracks, mineral buildup, or torn rubber. Clean the parts with vinegar or a descaling solution if they’re reusable, then replace damaged seals, diaphragms, O-rings, or the entire cartridge if needed. Reassemble in the same order, tightening firmly but not overly.
If the issue is the vacuum breaker or tailpiece, disconnect the valve from the supply line as needed, replace the broken component, and make sure all washers and gaskets are seated correctly. For sensor models, replace batteries first, then check the sensor lens for dirt. If the solenoid is bad, disconnect power, remove the wire connections, swap in the new solenoid, and reconnect exactly as before.
Before turning the water back on, inspect the filter screen and clean any debris. Restore water slowly, then test several flush cycles for leaks, weak flushing, or continuous running. If it still malfunctions, the flush volume setting, diaphragm size, or sensor alignment may need adjustment. If the valve body is cracked or heavily corroded, replace the whole valve.