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Frequently Asked Questions

Why is metal avoided at bench height?

It conducts heat to skin.

Anything a bather touches must not.

Bucket bands and ladle handles use timber or polymer.

Headrests and backrests follow the same rule.

A metal fitting there is a design fault.

Check fixings as well as fittings.

Do saunas and steam rooms need the same accessories?

No, and orders often confuse them.

A sauna wants a bucket and ladle for the pouring ritual.

A steam room has no such ritual.

It wants fragrance dosed into the steam line.

Seating must tolerate permanent condensation.

Specify by room type, not by category.

Can sauna oil be used in a steam generator?

No, and doing so causes damage.

Sauna oils are formulated to be poured onto stones.

Steam systems need an essence made for injection.

The wrong product blocks or corrodes dosing equipment.

Warranties usually exclude it explicitly.

Confirm compatibility with the generator manufacturer.

How should essence supply be planned?

As a continuous consumable.

Dilution is high but use is constant.

Availability in the operating region outweighs unit cost.

Guests notice a fragrance disappearing.

Some markets restrict permitted ingredients.

Confirm supply before standardising on a scent.

Which timbers suit heat room interiors?

Low resin and low conductivity species.

Resin bleeds and burns skin when heated.

Dense timbers get too hot to touch.

Interiors are usually left unfinished.

Sealants can release fumes when warm.

Ask what the accessory itself is made from.

What do operators replace most often?

Bench covers, buckets and measuring instruments.

Hygrometers drift in continuous humidity.

Bucket liners fail before the buckets do.

Ladle handles loosen with heat cycling.

Cleaning products are the steady recurring line.

Stock these as consumables, not as spares.

Which cleaning products are safe on the timber?

Only those the manufacturer names.

Unfinished timber absorbs whatever is applied.

Residues volatilise when the room heats.

Strong solvents raise the grain permanently.

Purpose-made heat room cleaners exist for this.

Confirm before adopting a general-purpose product.