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Frequently Asked Questions
Which part is structural?
The pilaster, and only the pilaster.
It takes the floor anchor or ceiling hanger.
And the headrail where there is one.
It carries the door hinges too.
Panels and doors carry nothing.
What is a pilaster called elsewhere?
A post, a column or a stile.
Catalogues differ by market and maker.
All describe the same vertical member.
It is usually thicker than a panel.
Or differently constructed.
Can a single panel be replaced?
Yes, and that is the point of it.
A panel carries no load.
So removing one disturbs nothing.
It unbolts from its brackets.
Panels are what get damaged anyway.
Where do most faults start?
In the door and its hardware.
It is the only moving part.
It takes the hinges, latch and hook.
And all of the daily use.
Almost every fault begins there.
What has to match when ordering a replacement?
Three things, and all of them.
Material and thickness.
The mounting style of the run.
And the hardware pattern.
Any one wrong and it will not fit.
Is measuring the old part enough?
No, and this catches people out.
Sizes may match perfectly.
While hinge cut-outs and holes do not.
Patterns vary between makers.
And between generations of one system.
So what is the first step in a repair?
Identifying the original system.
Maker, range and generation.
A label or a hardware detail usually shows it.
Everything else follows from that.
Guessing from dimensions rarely works.