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Frequently Asked Questions
What does back-to-wall mean?
The pan's rear face sits flush to something.
A wall, a furniture unit or a duct.
Which conceals the cistern behind it.
The pan still stands on the floor.
And carries its own load.
Then how does it differ from wall-hung?
It needs no frame at all.
A wall-hung pan hangs off a carrier.
With a prewall built around it.
This one just stands there.
And the cistern hides behind furniture.
What makes it the refurbishment answer?
Because it asks nothing of the wall.
No structure, no depth, no carrier.
It suits solid walls and small rooms.
And budgets that will not carry a frame.
While still hiding the cistern.
Where does it fall short of wall-hung?
The floor is not clear.
The pan meets it along its base.
Which collects and must be cleaned round.
A wall-hung pan removes that entirely.
It is the one real difference in use.
How is the cistern reached?
Through whatever access is provided.
Which has to be designed in.
The flush valve and inlet must come out.
Through a panel or an opening.
Not through the furniture's back.
What if there is no access panel?
A routine repair becomes demolition.
The duct or unit has to be cut open.
It is a common enough mistake.
To be worth checking on any existing one.
Before quoting to work on it.
Does the pan have to match the unit?
Yes, in projection and waste position.
Both are fixed by the pan.
And the unit is built around them.
Order them together where possible.
Or confirm the pan before the unit.