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Frequently Asked Questions
Why is the load rating so high?
Because it carries a person, not a pan.
A seated adult on a cantilever.
Sat down on heavily, pushed up from.
Off-centre and with impact.
Repeatedly, for decades.
What else is inside the frame?
A complete plumbing assembly.
The concealed cistern and its valve.
The flush pipe down to the pan.
A 100mm waste connection.
And the supply to the cistern.
So choosing a frame chooses more than steel?
Considerably more.
It chooses the cistern and flush mechanism.
And the range of flush plates that fit.
The pan can be changed later.
Those cannot, without opening the wall.
How is the cistern serviced?
Through the flush plate opening.
That aperture is the designed access.
Inlet valve, flush valve and isolation.
All come out through it.
Nothing else should need to.
What should I check about that access?
That every serviceable part fits through.
It is easy to assume and rarely stated.
A part that does not come out.
Means breaking tiling to reach it.
Confirm it before the wall closes.
When is the pan height decided?
Before the frame is fixed.
It is adjustable at the frame, within a range.
And measured from finished floor.
So the floor build-up must be known.
Not estimated afterwards.
Does an accessible installation differ?
Yes, it needs a specific height.
Usually higher than a standard one.
And it will have grab bars beside it.
Which need their own support elements.
Plan both together, before boarding.